Title: ITIL Pdf ® Foundation
ITIL provides a framework of best-practice guidance for IT service management, and since its creation, ITIL has grown to become the most widely accepted approach to IT service management in the world.
This pocket guide has been designed as an introductory overview for anyone who has an interest in or a need to understand more about the objectives, content, and coverage of ITIL.
This guide describes the key principles of IT service management and provides a high-level overview of each of the core publications and associated lifecycle phases within ITIL:
■ ITIL Service Strategy
■ ITIL Service Design
■ ITIL Service Transition
■ ITIL Service Operation
■ ITIL Continual Service Improvement
ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.
Getting Ahead in Today's Business Environment In today's business platform, technology is at the root of how operations are completed regardless of industry. I purchased the ITIL Foundation book with the intent of learning how to achieve business success through technology. While I have only recently cracked the book open, I can tell it is going to be a valuable purchase. Chapters and content are laid out in easy to follow formats, and practice questions are geared toward applicable learning objectives. Even if you don't have a coding, cybersecurity, or DEVOPS background (all of which I don't have), I recommend this course. You will gain an understanding in how to achieve business objectives in no time.For kids by kids? I purchased this book because it was the cheapest ITIL book with the most pages (thinking I would get more value for $) WRONG! The spacing between sentences in this book is like something you would expect to see in a childs book. (Like the 21 lines of text on a page on a page without pictures) It is also filled with errors such as double spaces in between a few words in a sentence to groupsofwordswithoutanyspacesatall. Blatant errors! Also the beginning of the book is filled with plugs to get you to purchase your voucher through those providing the material. It just feels cheap overall to me. I do not know how good the information contained within the book is thus far as I have not tested for the exam. I would however recommend a different study guide as I do not have confidence in the material.Includes access to over $400 of video training and practice questions Passed ITIL on my first attempt and intend to use this book to frequently refresh my understanding of the ITIL principles.
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